Tuesday, February 26, 2008

Two Ps

Does Persistent and Perserverance blend together to get the results you want ? Yes, I agree. This applies to how we bought the Kura bed from IKEA Alexandra for Aston a few hours ago.

Persistent - We visited the store twice to buy the bed two mths back but it's out of stock. We were told it will be available for selling around end Feb. I followed up with a few calls to the customer service team a few weeks ago and today to check the available date in the stores. But mummy being a regional inventory planner is sensitive to the delivery dates. Remember it was advised that it'll be available in end Feb and customer service people says 28Feb , 29Feb & early march and one of them told me to call back next week to check again. I was totally confused and quite disheartened with the deviations in date.


Perserverance - Mummy did not give up. Just now at work, I called four times to check the available date. I nearly applied leave on 28Feb to reach the store at 10am to buy. Some will think I am crazy but I really want to buy this bed for Aston. Guess what, I called again around 5pm and I was beaming with smiles. This time customer service people told me the kura bed is available in IKEA Alexandra now and there are 16 beds. I repeat what she told me and happily told daddy must pick us up on time and we make our way to buy the bed around 8pm.

Happy results - Along the journey there, I was quite scared if the beds are not available. What will happen ? Will I scream at the staff or will I complain them for providing wrong information ? Luckily, the beds are available and we are the 3rd person to buy it ! Yeah, we got the bed. We also applied the SMILES Card with our total purchase of S$419.45. The bed will be delivered to us on this Sat between 3pm to 6pm.

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